Benefits of Flip IT services

Full-blown IT solution from one provider

Everything as a Service! Security, backup, support maintenance, Internet, IP telephony, equipment and upgrades. How? Check out our offering: One provider, one bill, predictable costs, no problem!
 

New employees? Piece of cake!

Now you can add or remove desktops for employees with a simple click in a management tool. Adding workplaces no longer means enormous IT setup costs; instead, it’s done remotely within one working day following your request via web login or phone call. Flip IT is another name for flexibility.
 

Secure data storage with secondary backup offsite

Your data is stored directly to servers in a secured and fireproof data center. Backups are regularly written to magnetic tape and stored in a second safe location.
 

Enterprise IT solution for SME

Network, IP telephony, security and maintenance usually involve high costs. When you choose Flip IT, EVERYTHING becomes cost-effective!
 

HelpDesk

We offer HelpDesk service for our clients 16 hours a day. Experts can be reached by phone and e-mail to solve smaller incidents or to help users with basic problems. More complex issues are promoted immediately via ticketing system to second- or third-level status, where dedicated engineers resolve problems in real time.
 

Mobility - Let the world be your office!

Don’t let distance from your office interfere with your efficiency. Take advantage of the benefits of cloud computing with a hybrid cloud. All you need is Internet connectivity. Access to your documents or work environment is enabled from anywhere, using safe IPsec tunnel RSA technology. After you log off, nothing remains on the hardware you use, and all your data is safely stored in your data center.
 

Regular maintenance and upgrades of programs, OS and hardware

Forget about researching, purchasing, upgrading and maintenance of hardware and software. All you have to do is sign the contract, and everything you need will be provided for you. Let us take care of your IT process.

What do you get?

All inclusive IT

Computer, keybord and monitor for every workstation.

IP phone and all-in-one printer, scanner and copier.

Internet connection and network infrastructure.

Virtual desktops, server space, e-mail accounts and the website.
Essential software: MS Windows, Office.
Business specific programs: Minimax,
iCenter, Birokrat, CRM
aplikacije, MS SQL, ERP ...
Licenses, upgrades and protection against viruses and Trojans.
Data security and backup.
User support and helpdesk.